Their slogan is “freaky fast” but for one Nebraska family, a Jimmy John’s driver turned out to be “freaky helpful”.
The manager of a Jimmy John’s sandwich franchise in Columbus, Nebraska listened as a woman called and explained she had just returned to Tampa from visiting her brother in Columbus who just had surgery. He was having complications and needed to get to the hospital.
“He was like in a lot of pain. It’s the same issues I was having this morning and I can’t find a ride to the hospital,” said Lisa Nagengast.
In an interview with Lisa Nagengast over Facebook, she said her brother didn’t have enough money to call a cab, there was no Uber, and since he’s a vet, he couldn’t call 911 unless he had prior VA approval.
Nagengast thought she was calling a caseworker.
“I don’t know if it was me who wrote the number down wrong or I misdialed it,” Nagengast said.
Rather than say she had the wrong number and hang up Voss did something amazing.
“Someone needed help, and I guess it was convenient that I work at some place that had drivers,” said Jimmy John’s Manager Jason Voss.
But being a manager, he couldn’t leave so he told her someone would call her back, who turned out to be Zach Hillmer.
“You could tell she was upset about her brother you could tell she was upset,” said Hilmer.
Hilmer explained that she had called Jimmy John’s.
Hillmer hopped into his car picked up her brother and took him nine miles to the hospital
“You could hear the relief in her voice that something was going to get done. That was kind of nice just to hear that that made it all worth it,” said Hilmer.
Also, Hilmer was helping a fellow vet.
“‘Til the day I die, if another service member needs help I’m going to do it,” Hilmer said.
“It’s amazing what they did, and I can’t begin to thank them,” Nagengast said