Medical transportation service goes above and beyond for its patients

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Regular training, testing and inspection are required of every air care provider. 
 
Safety protocols and guidelines for Mercy Air Care are now set to an even higher standard, following the operations recent approval by the Commission on Accreditation of Medical Transport Systems. 
 
Mercy Air Care crew members dedicate themselves to providing top tier service to patients in Sioux City and surrounding areas by training all crew members under the CAMTS program, the highest ranking accreditation available. 
 
“It allows the program the opportunity to set standards that are recognized by all organizations in the country for how you manage the quality in your program, how you manage the education in your program, aviation management in the program. It sets a lot of reoccurring education that has to take place for the crews, at the same time the crews make an extra commitment to their education,” said  Mike Sauser, the Program Manager of Mercy. 
 
The accreditation is renewed every three years, though crew members say that training makes a beneficial difference.
 
“We did business well before and we’ve always been about patient care, that’s never been a factor. But, if we can improve patient care, if we can improve the safety, if we can improve the process in which we do so that its streamline and it’s the same thing every time than ultimately we are a safer program, said Chris Hunter, Flight Paramedic for Mercy Air Care. 
 
Sauser stated that research is how crews are able to perfect their craft as he has personally seen improvements within the last 10 years.
 
Founded almost 30 years ago, Mercy Air Care has logged more than 9,000 medical flights and will be accredited until 2018.
 
 

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